Q: What methods of payment do you accept?

A: You can pay by credit card (Visa, Mastercard, etc.) through PayPal.

Q: Do you charge sales tax?

A: Sales tax of 7.25% will automatically be added to all orders shipped in Illinois. All other states are exempt.

Q: What shipping methods do you use?

A: We ship via UPS ground.

Q: Do you ship internationally?

A: Sorry, at this time we do not ship to destinations outside the United States.

Q: How long does it take to receive my order?

A: In stock items will ship within 2-3 business days. Depending on your location, it will take 5-10 business days for delivery.

Q: Do you accept returns?

A: We accept returns on certain items. Please check Return Policy.

Q: Is merchandise in stock?

A: Other than favors and cake tops, merchandise is in stock.

Q: Are favors and cake tops pre-made?

A: Favors and cake tops are made when you place your order.

Q: Do you have a catalog?

A: We do not print a catalog. This allows us to keep costs down to benefit our customers.

Q: How can I contact you?

A: Go to customer service. Se habla español.